Managing a team in a diversified workplace can be challenging. It requires a few skills and traits to effectively lead and communicate with a team of individuals from different backgrounds and cultures. In today’s increasingly globalized business world, it is more important than ever for managers to possess the necessary traits to navigate these complexities.
According to the American Immigration Council, one in every six employees in the US workforce was an immigrant as of 2019. The non-US or diversified workforce accounts for 28.5 million people, comprising about 17% of the total US workforce. Hence it is a must for managers to have some key traits that can positively impact their colleagues.
This article discusses a few key traits that every manager must have in a diversified workplace, including cultural intelligence, flexibility, and strong communication skills.
By understanding and developing these traits, managers can create a positive and inclusive work environment where all employees feel valued and heard.
It is proven that organizations and businesses committed to diversity, equity, and inclusion create more inclusive environments with equitable outcomes. It’s not easy being a leader for corporate diversity, but developing the following traits can help you be a successful leader.
Top 5 Traits Every Manager Must Have In A Diversified Workplace
Create a Culture of Respect
Creating a culture of respect is one of the most important traits a manager can have in a diversified workplace. By fostering a culture of respect, managers can establish a positive and inclusive work environment where all employees feel valued and heard.
One of the key ways to create a culture of respect is to actively listen to and engage with employees from different backgrounds and cultures. It means taking the time to understand their perspectives and experiences and being open to different ways of thinking and communicating.
Another aspect of creating a culture of respect is establishing clear and consistent policies and guidelines for appropriate behavior in the workplace. It includes setting and enforcing standards for communication, teamwork, and problem-solving that are inclusive and respectful of all employees.
Finally, managers need to be role models for respect in the workplace by leading by example. Managers should be respectful in their interactions with employees and actively encourage a culture of mutual respect among team members.
Learn to Listen and Empower Employees
Another key trait that every manager must have in a diversified workplace is the ability to listen and empower employees. It means taking the time to actively listen to the concerns and ideas of employees from different backgrounds and cultures.
Proper listening and taking action can empower them to contribute their skills and perspectives to the team. In addition, listening to the employees will ultimately simplify the work culture.
One of the most important ways managers can listen, understand, and simplify work is by encouraging open communication around diversity in the workplace. Embracing the value of diverse perspectives, they can create a safe space for all team members to share their thoughts and ideas, fostering an environment where differences are not only acknowledged but celebrated. By regularly holding team meetings and one-on-one check-ins, managers ensure that all employees feel heard, valued, and empowered to contribute meaningfully. Additionally, providing diversity training examples that can further enhance awareness and promote respectful collaboration. This proactive approach not only strengthens team dynamics but also drives innovation through the rich tapestry of experiences and backgrounds.
A report by Zippia states that effective communication at the workplace can enhance productivity by 25%. On the other hand, 86% of respondents feel that poor communication can adversely affect the business.
Managers should also be open to employee feedback and be willing to change processes and procedures if they are not working for all team members.
An authentic environment is where team members feel comfortable being their true selves, sharing their unique perspectives and experiences, and expressing their thoughts and feelings openly and honestly. It leads to an enhanced sense of connection, creativity, and collaboration among team members and helps to build a more inclusive and cohesive work environment.
One of the most important ways to encourage authenticity is by creating a culture of trust and safety within the team.
Managers can do this by being transparent in their communication and decision-making and fostering an environment where team members feel safe to share their ideas and provide constructive feedback. Managers should also take the time to learn about different backgrounds, cultures, and experiences.
Nurture a Desire to Grow
Nurturing a desire to grow means creating opportunities for employees to develop their skills, take on new challenges, and advance within the organization. It is especially important in a diversified workplace.
It allows team members from different backgrounds and cultures to reach their full potential and contribute to the team in unique ways. It also increases the retention rate of the employees with an employer.
According to the Pew Research Centre, 44% of young employees have been working with their current employer for the last three years or more. However, this is only possible if the employees are given regular opportunities for professional development and effective ways to nurture a desire to grow.
It includes training, coaching, mentoring, and exposing them to new responsibilities and projects. Managers should also take the time to understand their team member’s career goals and aspirations and work to create development plans that align with these goals.
Be Fair and Equitable
Being fair and equitable is a crucial trait that managers must have in a diversified workplace. It means treating all employees with impartiality, justice, and respect and ensuring everyone has an equal opportunity to succeed within the organization.
In practice, managers should be sensitive to potential bias, actively monitor and address any disparities, and strive to make fair and consistent decisions for all.
In conclusion, managing a team in a diversified workplace requires unique skills and traits. Moreover, as the business world becomes increasingly globalized, it is more important than ever for managers to possess the necessary traits to navigate the complexities of leading a diverse team.
Every manager must have key traits in a diversified workplace, including cultural intelligence, flexibility, strong communication skills, the ability to create a culture of respect, listen and empower employees, encourage authenticity, nurture a desire to grow, and be fair and equitable.
By understanding and developing these traits, managers can create a positive and inclusive work environment where all employees feel valued, heard, and respected.